PRO-FOR U CORP
Shipping Policy
Processing, delivery estimates, delays, risk, and address accuracy
Effective date: July 31, 2026
1. Scope
This Shipping Policy applies to orders placed on pro-foru.com. Marketplace orders may be governed by the marketplace’s terms. Product-specific or promotional shipping terms shown at checkout control if they conflict with this policy.
2. Order Processing
Processing times are estimates and may vary by product, inventory location, fraud review, payment authorization, address verification, holidays, weather, safety issues, or product-provider availability. An order confirmation is not a guarantee of shipment or final acceptance.
3. Shipping Destinations and Charges
Available destinations, methods, restrictions, and charges are displayed at checkout. We may decline addresses that are incomplete, unsupported, restricted, associated with fraud, or unsuitable for the product. Import duties, taxes, brokerage, and customs requirements are the customer’s responsibility only when clearly disclosed and permitted by law.
4. Delivery Estimates
Unless expressly identified as guaranteed, delivery dates are estimates and not fixed appointments. Carrier events, severe weather, disasters, labor disruptions, government action, customs, infrastructure failures, cyber incidents, supply interruptions, or other events outside reasonable control may cause delay.
5. Federal Shipment-Timing Compliance
We maintain a reasonable basis for advertised shipment timing. If we cannot ship within the promised period, or within 30 days when no shipment period is stated, we will provide the delay notice, consent opportunity, cancellation, and prompt refund required by the FTC Mail, Internet, or Telephone Order Merchandise Rule. We will not treat silence as consent where the law requires affirmative consent.
6. Split Shipments and Multiple Providers
An order may be split among warehouses, fulfillment providers, brands, or manufacturers. Separate tracking and delivery dates may apply. A shipping charge, if any, will be disclosed at checkout and will not be duplicated unless clearly disclosed and accepted.
7. Address Accuracy and Changes
Customers must provide a complete, deliverable address. Contact us immediately about an error. We cannot guarantee changes after processing begins. Additional carrier charges caused by an incorrect address may be passed through only to the extent disclosed, reasonable, and permitted by law.
8. Title, Risk of Loss, and Delivery
Title and risk of loss transfer only as provided by applicable law and the applicable shipping terms. Nothing in this policy overrides non-waivable rights concerning nondelivery, unauthorized delivery, damaged goods, or credit-card billing disputes.
9. Delivered, Missing, Damaged, or Stolen Packages
Follow the Track Your Order page and contact us promptly. We may request evidence and cooperate with carriers, insurers, fulfillment providers, law enforcement, and responsible brands. Remedies depend on the investigation and applicable law. We do not categorically deny claims solely because a carrier scan says “delivered.”
10. Restricted and Oversized Products
Some products may be unavailable in certain jurisdictions or subject to carrier, age, hazardous-material, battery, export, or other restrictions. We may cancel an affected item and refund amounts paid for it.
11. Force Majeure
To the extent permitted by law, PRO-FOR U is not liable for delay caused by events beyond its reasonable control, but this does not eliminate any required notice, cancellation, or refund right.
12. Contact
Email service@pro-foru.com with your order number and shipping concern.
Consumer rights — This policy does not waive remedies that cannot lawfully be waived.
